Call us at (608) 708-7016. We answer the phone from 7am to 8pm, every day of the week. When you call, expect a real person, not a phone tree. We will ask what is wrong, when it started, and whether the door is stuck open or shut. From there we either book you in or talk you through a quick fix if that is what you need. After hours, leave a message. We call back within 30 minutes.
Fastest response: call us. For an active emergency, calling beats the form.
📞 (608) 708-7016
💬 Text us with a quick description and we will call right back
Madison is home base. We also run service trucks daily to Middleton, Verona, Sun Prairie, and Fitchburg. Drive time from our shop runs 20 minutes to most of the metro and up to 45 minutes for the far edges of Sun Prairie or south Fitchburg. We stick to Dane County. If you are calling from Stoughton, Oregon, or Waunakee, ask and we will tell you honestly whether we can be there same day. Beyond Dane County we usually refer out to a tech closer to you. No sense charging a long trip fee when a neighbor can do it faster.
Open 7am–8pm every day, including weekends and most holidays. Broken-spring and stuck-door emergencies answered after hours — leave a voicemail and we'll call back within 30 minutes..